81317393-Manual processing of travel expense reports

GIZ invites the auditing and processing of expense report audits for GIZ in Germany to tender. In 2024, the GIZ-internal structure in Germany generated nearly 34.000 expense reports. These expense reports consist of 84 % business travel expenses and around 16 % separation allowance, external travellers and "Bahncard"-armotization transactions. Most expense reports will be available digitally through SAP Concur Expense. GIZ is looking for a service provider who can provide GIZ with services of the highest quality in a time and cost-efficient manner as part of a dedicated staffing model. The expected term of the contract will be 4 years with the possibility of two two-year contract extensions (4+2+2). The services shall go-live in Germany after a successful implementation on July 1, 2026. The Service Provider shall audit and process travel expense reports for domestic and international business trips and other expenses (communication, entertainment, office supplies, etc.). The Service Provider should also settle reports concerning a separation allowance in SAP (Trennungsgeld) and expense claims for external travellers as well as the Reimbursement of private Bahncards / Bahncard Business amortisation calculation. The Service Provider shall also offer a 1st-Level support.